the robot
i can’t pronounce his real name, even when i asked him to say it very slowly. romanian. late 40s. schizophrenic. end stage renal disease. that’s all i know about him.
i was warned but i don’t really let those kinds of warning get into me. i reasoned that is being judgmental, and is not very nice. i regret it now, but it is too late. i should have taken the warning seriously; then i would have been more prepared. i could have gone to a quiet place, meditated, and freshened up my memory about some things. about why i am a nurse and why i love being one.
just a few minutes after our first encounter, B was already screaming at me. literally. i had to shake my head, hoping that by doing that, i have shaken my ear drums back into place. within 15 minutes it was apparent that he was sent by a higher being to test my patience. he was really good at it, but i was determined to maintain composure. and compassion.
i hate to go into the boring details of how he followed me around half naked and stood so close to me i can almost hear his heart beating. of how he screamed and threw stuff that the charge nurse was going to call security. of how many times i have to follow him around reminding him not to eat other patient’s food because if he is hungry all he has to do is tell me. of how he cried and told me he was so scared and so sick of being in the hospital. of how he asked me a lot of times why i was so mean, and bad, and rude, and why i never listen and never understand him.
the whole night was like a lousy dragging movie. i was not very pleased with my performance. and the supporting actors were very questionable. the on call doctor kept ordering 10 mg of hydralazine PO for a blood pressure of 249/131. the charge nurse apologized endlessly that i have to go through such an ordeal. all the other nurses, not really knowing what their roles are, either patronized me, or teased me about being incompetent because i can’t contain my patient.
i stood there, smelling his breath, questioning the whole situation like a moron. why is it that psych units do not accept patients with medical/surgical problems? is it because they were not specially trained to handle medical/surgical issues? why is it that medical/surgical units accept patients with psych problems? can’t we refuse them because we were not specially trained to handle psych issues? please, if somebody knows the real answer, enlighten me. i am not ashamed to admit that most of the times, i stood next to him, and a lot of other patients like him, clueless.
when his face was an inch away from my face, and he was, for the nth time asking me in a very loud voice why i can’t give him more morphine and sleeping pill, i looked him in the eye and told him for the nth time that i just gave him sleeping pill and everything (Ativan IV 1 mg, Haldol 1 mg, Dilaudid 8 mg PO, Morphine 4 mg IV, Tylenol 650 mg), there is i can give him. i said i’m sorry i can’t give him anything anymore. to which he threw a fit and went over the litany of how i was mean, bad, rude, and mean, and bad, and rude.
did i say something about maintaining composure and compassion? i forgot.
four hours into the shift, i lost it. i am not proud of that, but that is the truth. the test was given, i took it, and i failed.
“the opposite of love is not hate, apathy is.”
he called me “HEY!”, he called me all sorts of name. i take his blood pressure.
he threw water. i pick the cup up, i place a towel on the floor, i hand him the hydralazine.
he followed me around crying and screaming alternately. i give him a chair, tuck him in.
i looked straight through him. no love, no hate, just nothing. i took in everything he said and did. i took it all in, without a trace of emotion.
it was apathy, perfected.
at the end of the shift, he was sitting on the chair outside his room. i handed him another dose of hydralazine. he said thank you. i heard him, but i said nothing.
i went home. i rant about it. i slept, hoping it will make it all better.
it didn’t.
i woke up feeling scared.
you know those nurses who go around doing their job so perfectly? so competently? they have faces so serene, they almost seem angelic. they smile and call the patients “sweetie”. they act like they have it all together. only, every little thing is a facade. in reality, they don’t really care about the patient. they only care about the fact that they need the money to get by. they inwardly count the minutes till the shift ends, and they don’t give a hoot what happens after their shift. “another day, another dollar”, they say. “yeah, i’m here to serve humanity”, they sarcastically say.
i am beginning to act like them. or worse, i am already one of them.
B has nothing to do with it. the confusing policies have nothing to do with it.
it’s all about me loosing my values. and all about me loosing my vision.
i need help.
B was sitting on the floor at the corner of the nurse manager’s office. he was finishing up a leftover bread he found from the dirty utility room. one RN teased about him getting ready to complain about me to the nurse manager. i joked about giving him the paper to write his formal complaint.
it was 0300 in the morning. i was tired. i had no time to keep the game going. so what if B was in the hallway, half naked, eating leftovers after raiding the dirty utility? i needed a break and i deserved it. i headed to the breakroom, looked at him for a quarter of a second, and closed the door behind me. i had the gall sleep. i even felt refreshed after that 30 minute uninterrupted sleep.
but now, sleep evades me. the sight of B sitting on that floor, his mouth full of leftover brea….
this scene keeps playing in my head. like an old, black and white movie that never ends.
i need help.


you’re just coming back from being sick…you’re still tired. maybe that’s it?
other than that all i can say is “sheesh” and “oh good lord” at some of the things you wrote.
you’re a good nurse May…just you have patients from hell.
Comment by kimmyk — October 20, 2005 @ 3:37 am
Some patients will test your patience! There are just some people in this world who will zap every ounce of love, compassion, humility, and sympathy out of you. At that point you just have to do what will get you through.
Do not feel guilty. As a schizophranic, he really doesn’t know what he is doing. Doesn’t understand why you are doing the things you do. Doesn’t matter if you are an angelic presence or the nurse from hell. It is all part of the illness.
I’m sorry you had a rough night. I hope you are feeling better and that you are able to put this behind you.
Comment by Erin — October 20, 2005 @ 6:10 am
It’s not apathy that you developed towards the patient. It’s exhaustion, in the Hans Seelye stress-response theory.
You can only put up with just so much of it, then you collapse. It’s a perfectly natural and predictable reaction to those kinds of situations.
You have nothing for which to blame yourself, except your humanity. The Buddha himself would have “lost it” in a similar situation.
Comment by shrimplate — October 20, 2005 @ 7:22 am
There are some shifts which remind us of our love for nursing and why we chose this field. Then there are those for which we count every minute until we go home and hope that certain patients will have been discharged or transferred before we return again. That does not make us bad nurses, it makes us human in the face of bad situations. Don’t feel guilty about that!
Comment by mamalife — October 21, 2005 @ 6:36 pm
Stop feeling guilty right now.
Or, if not being able to stop will make you feel guilty, don’t worry about it.
Beloved, you had a wacked-out patient. You protected yourself the best way you knew how, with apathy. There is not one single damned thing you could’ve done to change his behavior or his reactions to you.
You aren’t necessarily burned out–you’re just tired, sick (still, I’ll bet), and going into survival mode when somebody’s unpleasant.
It’ll pass. I swear.
I had a schizophrenic patient with neurovasculitis this week, so I’m right there with you on the burnout/sarcasm/empty feeling thing. It passes. I promise.
Comment by Jo — October 22, 2005 @ 5:36 am
I have been where you are. I once said that working felt like I was “on stage” for the duration of my shift. I would go through the motions feeling totally dead inside. Shrimplate is on the mark when they say it isn’t apathy, but exhaustion. You feel like an empty hole.
I can tell you that it will pass, just make sure that you are getting enough rest; take some time off if you can.
I switched specialties when it happened to me (seems like it hit every ten years; been a nurse for 27 years).
It will pass. Take care.
Comment by Kim — October 22, 2005 @ 12:26 pm
I agree with what everyone has said. I am one of those nurses that call patients sweetie and have it all together but I’m not burned out. Yet..
It’s a daily thing. Remind yourself that others appreciate what you do for them and no matter how hard you try, some don’t appreciate a damn thing. You can’t do for everybody. Take some time for yourself. Read, daydream, take a few days off in a row.. Rejuvinate and continue on!! We’re behind you all the way!!
Comment by Nurse Practitioners Save Lives — October 22, 2005 @ 1:59 pm
I wasn’t very far into your story before I was wondering what one has to do to get restrained on your unit. Or at least a sitter at bedside, for crying out loud.
Is yours one of those hospitals that goes by the philosophy that the patient is always right, even if he is disruptive and violent? Maybe your managers need a reality check: a crazy person should not be allowed to roam the floors and invade other patient’s rooms.
Comment by The Platypus — October 23, 2005 @ 8:19 am
hang in there, may… even though i can’t relate since i’m so new and in the or, i do understand that we can’t help the way we feel sometimes. we’re only human. feel the way you need to feel, let it pass, and tomorrow will be another day. take care, my friend.
~marj
Comment by unsinkablemb — October 23, 2005 @ 7:01 pm
If it were apathy, would you be berating yourself over it now?
Came via Head Nurse, will be back.
Comment by The Lioness — October 24, 2005 @ 3:46 am
This is in response to your question as to why the psyche wards can refuse a med/surg patient, but why the med/surg floors cannot refuse a psyche patient. As a resident, I trained psyche rotators. And, with notable exceptions (whose names I can recall 20 years later), those future psychiatrists should NOT be left alone to make clinical decisions on medically ill patients. Sad to say, but an internist can manage a psyche problem better than a psychiatrist can manage a medical one.
No, it’s not fair. But, it is what it it is.
And, no you are not burned out. If you were, you wouldn’t care. Singed about the edges, perhaps. I don’t know how old your kiddles are, but I saw that you all were recently ill. My kiddles are primary school age & half the time I feel like I’m running just to stay in the same place. But, as they get older, it DOES get better. Hang in there.
V
Comment by Anonymous — October 24, 2005 @ 1:18 pm
Detachment is not caring less, it is about caring more for one’s own sanity. Remembering that this too shall pass can make it easier to get through a difficult day. Remind yourself that if you don’t take care of yourself how can you take care of others. Yes it might have been a test from a higher power. A test to see if you will call on him to help you in situations that you can not help yourself.
Now don’t allow yourself to be swamped by thoughts of the past. The better you use today, the more likely it is that tomorrow will be bright.
When I hear about people like him it makes me greatful for who I am.
Comment by DayByDay4-2Day — October 24, 2005 @ 4:56 pm
Sounds like more Haldol was in order.
Comment by junebee — October 27, 2005 @ 12:03 pm