on my nerves
i shouldn’t really write about this anymore. things like these are getting really boring.
but R is my friend. i knew exactly how she felt. except i’m thinking, i probably wouldn’t have cried the way she did, in front of the patient, and later, in front of every living being in the unit. i usually run to the restroom. i know, i’m such a loser.
R was taking care of K, a patient with end stage renal disease. an african american who is on three times a week hemodialysis schedule. in his mid 30s, he lives in a skilled nursing facility with people much much older than him, because his family cannot really take care of him and his regular hospitallization situations. we have a joke in our unit that he really loves spending time with us, because he is admitted for two to three weeks at a time on average, he is home for an avergae of ten days, then he is back at the ER, then, to us. with chest pain and shortness of breath, the hospital cannot really say no to him.
there are only two things that upset K. first is when the doctors wean him off the IV pain medication. second is when his IV pain medication is late. he wants his dilaudid 1 mg IV every two hours, on the hour. when the doctors decrease either his dose or frequency, or you come five minutes late, things will get ugly.
as expected, as the doctors anticipated K’s discharge, they decreased his dilaudid to every 4 hours instead of every 2 hours. R was the unfortunate nurse to break this news to K. as expected, he was NOT happy. he started saying rude things about the doctors. R, bless her heart tried to stay with him to calm him down. that was the idea at least, but things didn’t really worked out as planned.
his voice escalated. and he went on and on and on about a lot of things. about the hospital, the doctors, the nurses, and later, about R, and the fact that she is obviously a filipino, not american, but is working in america. R, concerned about the possible commotion his really loud voice might cause, closed the door.
“GET OUT OF HERE! YOU DO NOT BELONG HERE! GO BACK TO ASIA WHERE YOU REALLY BELONG!”
well, in summary, according to R, that’s what he said. unable to control her offended spirit, she went to the corner and sobbed. just in time for the charge RN, who is from india to come and check what the yelling was all about. the attending MD, who happened be a filipino, intervened, and patient relations was called.
the whole incident concluded with an apology from K, which R sealed with a handshake. the patient relations people told K that this is never going to happen again…or else, he will be blacklisted.
i do understand why K is frustrated. i know it is important for him to get his IV medications as he wishes. all i’m saying is, is it really more satisfying to express one’s frustration by yelling, racial slurs included?
this is not really news, except that it still gets on my nerves how people can imply being racist even when they are too sick to take care of themselves.
on a totally different issue, let me ask you guys something. is it wrong for me to feel irritated with a co-worker who, everytime i give report to, expresses her extreme disgust that she works as a nurse, in our unit. these are her lines, verbatim: “i hate this freaking place. i go off for three days, and when i come back, i get this same list of crazy patients. i can’t wait to get out of here. i hate this place.”
what boggles me is that she has been telling me this for a year now, and she has not really done anything to resolve her issues. this is my point: i know she has her reasons for hating her job, and that is really none of my business, but is it really necessary to lash it out on me like it is all my fault she hates her life? i have tried seriously recommending that she consider transferring to another unit or hospital, and she said she will, but that was, as i said, a year ago.
if she really hates her job, do i really need to hear about it everytime i give her report? frankly, i do not have the skill to sort of give her the therapy she badly needs. i dread giving report to her, and i wonder if she actually feels relieved after expressing her negative feelings in such colorful language. if it does make her feel better, am i doing the right thing by being quiet when she starts her litany, when deep inside, i really want to tell her: “do me and yourself a favor, get out of here, get a better job, and enjoy your life!”
what is getting on your nerves at work? let’s talk about it…


I can’t imagine what goes through K’s mind everyday, but it doesn’t make his choice of words right.
Secondly, your coworker seriously needs to get out of the hospital environment and go to work for a private facility or somethin. I work with a nurse who says everyday…”Have I said today how much I hate our patients?” Sad thing is-she’s the doctors wife. Not much you can say to that. I just keep quiet.
Comment by kimmyk — October 29, 2006 @ 6:19 pm
What is getting on my nerves at work:
My hospital is essentially a geriatric facility. As an SICU we hold patients for weeks and months - we do not have a step down unit. This can be so very wearing on the staff. It also confuses the patients into thinking they are too sick to take iniative in their own care they are “in the icu” they “must be very ill”. We do not have cna staff and physical therapy is M-F 0800-1600 For us on the night shift that’s tough.
We have lost 9 well seasoned staff to other areas of the hospital and outside facilities. Moral is teetering and discontent is frequently voiced.
As the SICU we have the priviledge of boarding patients from anywhere else in the hospital as well as floating anywhere else in the hospital. It is not uncommon to spend weeks without an “ICU” patient.
This place has great vacation (when you can take it) and great sick leave. You don’t get called off if the census is low. I have 12 years here now and sometimes I wonder if I can do another day.
Comment by diana — October 30, 2006 @ 2:12 am
when my co-residents make their own plans and expect me to fit in their schedules
Comment by Rygel — October 30, 2006 @ 4:20 am
Hi! Just came upon your site and I got hooked reading your entries. I’m also a Filipina Nurse but working here in Saudi Arabia. It’s nice to read about how Filipino nurses are doing in the US and your blog is definitely worth reading! Keep it up!
Comment by Drei — October 30, 2006 @ 11:02 am
I have so many rants I could make about work but I often think it’s a system problem rather than an individual most of the time…how come the higher ups never come around and say, “how can we make your job easier?”…I have so many ideas but no-one who really cares to hear them…
Comment by rnrealnurse — October 30, 2006 @ 11:44 am
wow.
what’s bugging me at work?
for the most part, i really DO like my work, and those i work with. and of course, everyone had “those days” and one time, it seemed every single nurse had a case of the crankpants ON THE SAME DAY. one of the most even-keeled nurses came to drop off specimens, and stated “i think i left all my compassion at home” - these kinds of things dont bother me. we all have our days when we dont have any tolerance for the patient woes.
but this week. we have had some issues with TAT (turn-around-time) in the lab for our ER results. one of the RN’s was complaining to me, about how several patients that day took HOURS to get results for, or at least to know the bloods hemolyzed and needed to be redrawn. so i offered my solution: please complain to the management. document it. in writing. if we get enough written complaints, the lab supervisors will HAVE to listen and change. and this was her answer” “i dont have time…”
ok then. shut up. i dont wanna hear about it. *i* cannot complain on YOUR behalf. YOU need to pull the nurse mgr aside and said, here are MY ISSUES with caring for MY PATIENTS on MY SHIFT! and then she can work with the lab. ugh. i have no tolerance for mere complainers who wont make a bit of effort to document something to work for change. part of my job is like a bartender or hairstylist. to listen to the bitch-and-moaning session. and i know this. and its ok. but there were several nurses ALL complainng about this lab issue, at my lab doorway. and when i suggested they DO SOMETHING. SAY SOMETHING. gawd forbid they take action.
so i kindly told her i couldnt complain FOR her, and if they didnt speak up, it wasnt likely going to change.
hmph.
Comment by ladybug — October 30, 2006 @ 12:40 pm
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Comment by Kate Loving Shenk — October 30, 2006 @ 2:16 pm
I’m impressed that patient relations will do something about a rude patient. Here, they expect us to just take it.
Sometimes people just need to vent. They’re not looking for a solution to their problem, they just want someone to listen. As long as they don’t attack me, I don’t mind listening to venting.
Comment by Melissa — October 30, 2006 @ 10:17 pm
Ladybug, I wish my manager would try to solve a problem. Approached with a problem, the answer is generally a question, “What are you going to do about it?” We’re expected to deal with staffing problems, give instructions to supervisors, and, in general, find our own solutions. I wouldn’t mind that so much, finding solutions, if I was given the time at work to find them.
I guess that is one of the main things that get on my nerves at work. Not my patients. . .thank goodness for that. . .not my co-workers and peers. . .we have our rough spots from time to time but we work it out. No, it’s not having or being given the time to work on those “solutions” at work. To be tossed something my manager has obviously been working on for weeks with the admonition “I need to turn it in tomorrow.” is one of the most frustrating things imaginable. Especially when they get all huffy that you “don’t have time.” Gee whiz, boss, shall I do it between my eight o’clock assessments and ten o’clock meds? Might be able to if Mrs. Z will stay in bed and I don’t have to dig an impaction out of Mr. X again. And,golly, I have two trachs to clean as well. But never mind it’s probably just a time management problem.
Comment by Agatha — October 31, 2006 @ 1:25 am
Let me start by saying that I really enjoy reading your blog.
I’m a nurse at a Neonatal ICU. The one thing that i really hate about my job is having to work 2 and sometimes 3 night shifts a week. A WEEK. I’m the youngest there you see and I sometimes feel like a tennis ball! I feel that I have no life…pathetic, I know.
Comment by Anna — October 31, 2006 @ 10:48 am
Hi, May.
Thanks for dropping by my blog. I really feel sorry for R. I am glad to know that patient relations dealt with it appropriately. You really don’t deserve this kind of treatment when what you’re doing is for the best interest of the patient. This kind of behaviour should never be tolerated. Health care providers suffer this on a daily basis and is one of the reasons why this job sucks in all honesty.
Your insight on ‘fellow filipino nurses’ is very, very interesting. Personally, I feel really angry when someone takes the piss on my culture and heritage, but not at a point where someone would actually lose a job because of it. That person who got sacked was definitely a victim of political correctness gone really, really mad.
^…^
Comment by howling — November 2, 2006 @ 12:06 pm
Hi May,
I have one of those co-workers that is always on the verge of quitting and never does. She often confides in me and sometimes even manges to suck me into her world of bitterness. This seems to happen less and less though, as I become more experienced.
Comment by pixelrn — November 2, 2006 @ 2:26 pm
When I work with someone who hates their job, I always ask them what they’d rather be doing - then, if I’m looking for a new job for me, I keep an eye out for a job for them, too.
Sometimes it works…
Comment by Cath — November 4, 2006 @ 10:25 am
More than once I’ve had a patient go off on me, very often it’s about a decrease in their dilaudid regime, and I’ve responded by asking them “Why take it out on me? I’m you’re lifeline and I’m just trying to help you, and I’m doing the best I can.”
Sometimes it works.
The race-card is unforgivable, though. That’s when management needs to step in, or they get slapped with a lawsuit for not providing a safe working enviroment.
And about your b$tchy co-worker: maybe instead of a new job they really need new medications. Seriously. If she can’t properly handle her own emotions in a work enviroment then maybe she needs some medical help.
Comment by shrimplate — November 5, 2006 @ 8:35 am
Hey!!! I am really enjoying ur entries and well I am just curious about this patient who shouted racial slurs at another pinay nurse …uhmm, what If the nurse said in response “Well, if I had known that I will only be caring for nigger slaves, I should have never went here. Hows this? you go back to Africa, and ill go back to my country ” WOULD THE NURSE BE IN TROUBLE??? I mean, helloo.. she could always deny it or pretend that she was just joking ryt? hehe
Comment by vixenn — November 8, 2006 @ 1:19 am
I was in a for profit hospital - began hating working there within a week. Couldn’t find the cheap patient care items needed, never an IV pump available, patient to nurse ratio was 6, usually. The doctors were jerks for the most part… so i can relate to your complaining co-worker. She needs to find a place to work that she can respect. I remained at that sucky hospital only because my family was close by - lasted for 2 years.. wish I had quit earlier. I am now in an MICU in a great situation.
Thanks for your blogsite!
Comment by feeling my age — November 8, 2006 @ 8:24 pm
what is now getting on my nerves:
living the unwritten rule that - if I am not a walking, talking pharmacy manual - I will become the unwitting accomplice to a patient demise. in other words, nurses are to be the buffer for doctor error. Not sure I am wanting to continue in this vein..(pun intended).
Comment by feeling my age — November 8, 2006 @ 8:31 pm
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